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IBM Cognos 8 Go! Mobile BlackBerry 'Pull' Install Proven Practice

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IBM Cognos 8 Go! Mobile BlackBerry 'Pull' Install Proven Practice
Proven Practice
IBM Cognos 8 Go! Mobile
BlackBerry 'Pull' Install
Product(s): IBM Cognos 8 Go! Mobile
Area of Interest: Infrastructure
IBM Cognos 8 Go! Mobile BlackBerry 'Pull' Install
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Copyright
Copyright © 2008 Cognos ULC (formerly Cognos Incorporated). Cognos ULC
is an IBM Company. While every attempt has been made to ensure that the
information in this document is accurate and complete, some typographical
errors or technical inaccuracies may exist. Cognos does not accept
responsibility for any kind of loss resulting from the use of information
contained in this document. This document shows the publication date. The
information contained in this document is subject to change without notice.
Any improvements or changes to the information contained in this document
will be documented in subsequent editions. This document contains
proprietary information of Cognos. All rights are reserved. No part of this
document may be copied, photocopied, reproduced, stored in a retrieval
system, transmitted in any form or by any means, or translated into another
language without the prior written consent of Cognos. Cognos and the
Cognos logo are trademarks of Cognos ULC (formerly Cognos Incorporated)
in the United States and/or other countries. IBM and the IBM logo are
trademarks of International Business Machines Corporation in the United
States, or other countries, or both. All other names are trademarks or
registered trademarks of their respective companies. Information about
Cognos products can be found at www.cognos.com
This document is maintained by the Best Practices, Product and Technology
team. You can send comments, suggestions, and additions to
[email protected] .
Cognos Proprietary Information
IBM Cognos 8 Go! Mobile BlackBerry 'Pull' Install
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Contents
1
INTRODUCTION ............................................................................................ 4
1.1
1.2
PURPOSE ............................................................................................................4
EXCLUSIONS AND EXCEPTIONS ..................................................................................4
2
PERFORMING THE INSTALL.......................................................................... 4
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IBM Cognos 8 Go! Mobile BlackBerry 'Pull' Install
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1 Introduction
1.1
Purpose
This document contains the steps required for a BlackBerry user to install the
IBM Cognos 8 Go! Mobile client on their mobile device.
1.2
Exclusions and Exceptions
This document does not include information on performing a ‘Push’
installation of the client by a BlackBerry Enterprise Server (BES)
administrator. For information on Push installs, see the document
http://support.cognos.com/supported/tti/public/docs/cognos_pp_infrastructur
e_pushing_the_cognos_8_go_to_blackberry_devices.pdf
2 Performing the install
To perform an over-the-air (OTA) install of the Mobile client on a BlackBerry
mobile device you must open the client download page in the devices
browser. To be sure that the page is accessible, first open the page in a
regular Browser on your desktop. The URL is
http://<C8_Server>/<C8_Alias>/mobile/index.html . You should
see a page as below:
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IBM Cognos 8 Go! Mobile BlackBerry 'Pull' Install
To download the Mobile client, you need to access the same page from the
Blackberry device. To do this, go to the home screen and select the
BlackBerry Browser application. Note: Depending on the model, version
and wireless provider you may have slightly different options to the
screenshots in this document.
Select the Go To… option and enter the
http://<C8_Server>/<C8_Alias>/mobile/index.html url as tested
above:
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IBM Cognos 8 Go! Mobile BlackBerry 'Pull' Install
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The resultant page has the links for the Mobile client, scroll down until the
one appropriate for the device you are using is highlighted. Click on it and
select Get Link:
The client information will be shown – select and click the Download button
and wait for the download to complete:
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When it’s done, select the Run option:
At this point the Blackberry security software may ask “Do you want to
allow the application IBM Cognos 8 Go! Mobile to act as a Server?”.
This is a mechanism to ensure that the Blackberry user knows that the
software installed needs network connectivity. Under “Don’t ask this again
for:” Tick the option “all http connections” and select the “Allow this
connection” button so you won’t be prompted in the future.
You will be taken to the welcome screen for IBM Cognos 8 Go! Mobile:
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IBM Cognos 8 Go! Mobile BlackBerry 'Pull' Install
Select the Log On option and enter the full URL of your IBM Cognos 8
gateway: http://<C8_Server>/<C8_Alias>/cgi-bin/cognos.cgi and
select Connect. If this is entered correctly, you will be taken to the Inbox
screen:
IBM Cognos 8 Go! Mobile is now installed and you can start browsing and
running reports.
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