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Maslow’s Hierarchy of Needs in Hospitality and Tourism

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Maslow’s Hierarchy of Needs in Hospitality and Tourism
Name________________________________Period__________________________Date____________
Maslow’s Hierarchy of Needs in Hospitality and Tourism
Complete each section of the pyramid with the basic needs. Include examples of needs
customers may have.
Self-actualization
Self-esteem
Love and a Sense of
Belonging
Safety and Security
Basic Physical Needs
The Importance of Customer Service Skills
Copyright © Texas Education Agency, 2014. All rights reserved.
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