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– Customer Service KWL

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– Customer Service KWL
Name________________________________Period__________________________Date____________
KWL – Customer Service
Answer the first two questions before the lesson begins. The last question will be
answered at the end of the lesson.
K
W
L
What do you already KNOW about
customer service?
What do you WANT to know about
customer service?
What did you LEARN about customer
service?
The Importance of Customer Service Skills
Copyright © Texas Education Agency, 2014. All rights reserved.
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