...

GBMER Customer Service and the Museum Educator

by user

on
Category: Documents
1

views

Report

Comments

Transcript

GBMER Customer Service and the Museum Educator
rship
e
b
m
me
e
d our
e
w fre
p
o
p
n
o
r
e
ed
s ar
We’v
ssion
e
s
l
l
—a
dues
GBMER
Customer Service and the
Museum Educator
Danforth Art, 123 Union Ave., Framingham, MA
Thursday, March 13, 1 - 4 p.m.
Join colleagues for a discussion of how best
practices in customer service outside of the
museum field can be used to enhance the visitor
experience when applied cross-departmentally. A
panel including staff members from the Children’s
Museum, the Institute of Contemporary Art, the
Isabella Stewart Gardner Museum, and the MIT
Museum will consider the unique relationship
between museums’ Visitor Services and Education
departments and explore the benefits and
challenges of hybrid staff structures. Educators
will leave with a newfound understanding of what
a truly visitor-centered museum can look like and
practical ideas to implement at their own
institutions.
Transportation and Parking:
Limited free parking is available in the Danforth Art
lot. Additional parking is available on adjacent
streets and in the Library’s lot on Lexington Street.
The Framingham Commuter Rail Station on the
Worcester/Framingham MBTA line is less than a mile
from Danforth Art. Visit www.danforthart.org for
more detailed directions.
Greater Boston Museum
Educators’ Roundtable
Guest Speaker:
Sean Ahern
General Manager
Russell House Tavern
Cambridge, MA
Panelists:
Colleen Donnelly
Boston Children’s Museum
Krista Dahl Kusuma
Institute of Contemporary Art
Patricia Lane
MIT Museum
Wanessa Tillman
Isabella Stewart Gardner Museum
For questions about this meeting or
to RSVP, please contact Amy Briggs
at [email protected]
MARK YOUR CALENDARS
Family Programming at the
USS Constitution Museum
Tuesday, April 8, 2014
10:00 a.m. - 1:00 p.m.
Like us on Facebook for discussion and networking with your fellow
GBMER colleagues!
Fly UP