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Course Number: Course Title: Palm Beach State College
Palm Beach State College
Course Syllabus – Classroom Course
General Class and Course Information
Course Number: HSA4938
Course Title: Capstone Experience: Health
Management
Term/Dates: Fall 2016 08/23-12/19
Reference Number: 216308 Credit Hours: 3
Clock Hours: 35
Days: M,W
Time: 6:30pm-7:45pm
Room: CBP208
Course Description: This course focuses on the integration of knowledge, skills, and abilities learned in the program
through a capstone project. This course should be taken during the last semester of the program.
Professor’s Information
Name: Dr. Michele Tiggle
Office Location: CBP228
Telephone: 561-868-4108
Email: [email protected]
Faculty Web Page:
Office Hours: See Faculty Homepage
https://www.palmbeachstate.edu/faculty/index.asp?id=tigglem
Information on REQUIRED Textbooks:
Title
1. Strategic management: An
integrated approach
Edition Author
Charles W. L. Hill,
11th
Gareth R. Jones &
Melissa A.
Schilling
2. Cases in Health Services
Management
5th
3. APA Version: A Pocket Style
Manual
Supplementary Books/Materials
Title
6th
Rakich, J.S. &
Longest, Jr., B.B.,
Darr, K,.
Hacker, D. &
Sommers, N.
Edition Author
Publisher
South-Western
Cengage Learning
ISBN
9781285184487
Health Professions
Press
9781932529593
Bedford/St.Martin’s 9780312568498
Publisher
ISBN
Other Information on Textbooks and Materials needed for class:
Course Learning Outcomes: As a result of taking this course, the student will be able to:
• Identify a problem, conduct research, and identify and recommend solutions to the problem.
• Synthesize knowledge and skills to a project specific to a particular organization.
• Integrate concepts from other bachelor of applied science courses.
• Apply managerial concepts in the health care industry by conducting an approved project in concert with a local health
care organization.
Template Date - July 2013
1
Palm Beach State College
Course Syllabus – Classroom Courses
Full Course Outline - Click on the following link: Course Outlines and enter the course number (no space between the
prefix and the number).
Class Information
Week
Date
First
Class
Wed 8/24
Lesson
Number
Introduction
1
Mon 8/29
Lessons 1A
Course/Lesson Outline
o
o
o
o
o
o
o
o
Wed 8/31
Lessons 1B
o
o
2
Mon 9/5
Wed 9/7
3
Introductory Lesson
Syllabus Overview/Expectations
Introduction to Capstone Research Paper
Required Assignment on Plagiarism-Video
Capstone Research Paper Assignment-Health
Care Organization Business Selection
Hackers & Sommers-Writing Papers in APA style (pgs
2-37)
Hackers & Sommers-Formatting Papers in APA
Style-pgs 38-99-Part II
Hackers & Sommers-Citation, References, Tables &
Figure-Part III
Hill, Jones & Schilling-Chapter 1: Strategic
Leadership: Managing The Strategy-Making Process
for Competitive Advantage
Capstone Project Chapter 1 Overview
LABOR DAY-No Class! ENJOY!
Lesson 2
Mon 9/12
Lesson 3A
Wed 9/14
Lesson 3B
Template Date – July 2013
Due Date
o
Hill , Jones & Schilling- Section C: Analyzing and
Writing Case Studies-page C2-(Handout)
o
Hill, Jones & Schilling-Chapter 4-Building Competitive
Advantage through Functional Level Strategies
o
Quiz 1-(Chps. 1 & 4: Hill, Jones & Schilling) &
Hackers & Sommers-Parts I, II, and III)
o Capstone Project Chapter 2 Overview
o
Hills, Jones & Schilling Chapter 5- Business Level
Strategy
2
Palm Beach State College
Course Syllabus – Classroom Courses
4
5
6
Mon 9/19
Lesson 4A
o
Hill, Jones & Schilling Chapter 6- Business Level
Strategy & Industry Environment
o
Capstone Project Chapter 1: Research Proposal
and Introduction Due TONIGHT by 11:59pm
Wed 9/21
Lesson 4B
o
Hill, Jones & Schillings Chapter 9: Corporate level
Strategy-Horizontal Integration, Vertical
Integration, and Strategic Outsourcing
Mon 9/26
Lesson 5A
o
Quiz 2-(Hill, Jones & Schilling-Chapters 5 & 6)
o
Hill, Jones & Schilling-Chapter 10-Corporate
Level Strategy: Related and Unrelated
Diversification
Wed 9/28
Lesson 5B
o
Group Case One Analysis Presentation
Mon 10/3
Lesson 6A
o
Hills, Jones & Schilling- Chapter 11:
Departmental Performance, Governance, and
Business Ethics
Capstone Project Chapter 2: Literature Search
Due TONIGHT by 11:59pm
o
7
8
Wed 10/5
Lesson 6B
o
o
Quiz 3 (Hill, Jones & Schilling-9, 10, 11)
Capstone Project Chapter 3 Overview
Mon 10/10
Lesson 7A
o
Wed 10/12
Lesson 7B
o
Hill, Jones & Schilling-Chapter 2- External
Analysis: The Identification of Opportunities &
Threats
REVIEW FOR MIDTERM
Mon 10/17
Lesson 8A & o Midterm Exam
8B
o DEVELOPMENT DAY-NO CLASS!
Wed 10/19
9
Mon 10/24
Lesson 9A
o
Capstone Project Chapter 3-Organizational
Operations and Strategies Due by 11:59pm
o
Hill, Jones, & Schilling-Chapter 3-Internal
Analysis
Capstone Project Chapter 4 Overview
o
Template Date – July 2013
3
Palm Beach State College
Course Syllabus – Classroom Courses
10
Wed 10/26
Lesson 9B
o
Hill, Jones & Schilling- Chapter 12-Implementing
Strategy in Companies that Compete in a Single
Industry
Mon 10/31
Lesson 10A
o
Hill, Jones, & Schilling-Chapter 13: Implementing
Strategy in Companies that Compete Across
Industries and Countries
Capstone Project Chapter 5 Overview
o
11
12
13
Wed 11/2
Lesson 10B
o
o
Group Case Two Analysis Presentation
Mon 11/7
Lesson 11A
o
o
Quiz 4-(H, J, & S-Chapters 2 &3)
Capstone Project Chapter 4: SWOT Analysis Due
TONIGHT by 11:59pm
Wed
11/9
Lesson 11B
o
Final Paper and PowerPoint Present Overview
Mon 11/14
Lesson 12
o
o
Quiz 5 –( Hill, Jones & Schilling-Chapter 12, &13)
Wed
11/16
Practice
o
o
Mon
11/21
Practice
o
Practice for Presentations
Capstone Project Chapter 5: Summary,
Recommendations, and Conclusions due by
11:59pm
Practice for Presentations
Wed
11/23
14
Mon 11/28
Template Date – July 2013
Thanksgiving Holiday-11/24-11/27
Happy Thanksgiving!!
Practice for Presentation
4
Palm Beach State College
Course Syllabus – Classroom Courses
15
16
Wed
11/30
Presentation
Mon 12/5
Presentation
Final Formal Presentations
Wed
12/7
Presentation
Final Formal Presentations
Mon 12/12
Final Exam
Final Exam-(Cumulative)-Wednesday, December
7th 6:30pm-8:30 pm
**scheduled elements of the syllabus are subject
to change**
Final Formal Presentations
o
FINAL PAPER DUE
Academic Dishonesty Policy and Penalty for Violation:
Academic dishonesty will not be tolerated in this course. Cheating along with Plagiarism will not be tolerated.
SafeAssign will be used for capstone paper assignments. A SA report of 15% or less is acceptable. Any SA report higher
than 15% will result in a “0” (zero) for the assignment.
The following information is quoted from Section 21 of the Palm Beach Community College Student Handbook, p. 33:
“Academic misconduct, including, but not limited to, unauthorized use of aids, cheating, fabrication, plagiarism, or
facilitating academic dishonesty in the classroom or other college environments, as defined below:
Plagiarism
Although difficult to define, plagiarism consists of taking the words or specific substance of another and either copying
or paraphrasing the work without giving credit to the source. The following examples are only some of the many forms
plagiarism may take:
i.
Submitting a term paper, examination or other work written by someone else. This is a flagrant instance of
plagiarism.
ii.
Failure to give credit in a footnote for ideas, statements of facts or conclusions derived by another.
iii.
Failure to use quotation marks when quoting directly from another person, whether it is a paragraph, a sentence
or even a part thereof
iv.
Close and extended paraphrasing of another”
On page 30, the Palm Beach Community College Student Handbook goes on to say:
“Any student who is found to have violated these acts…may be subject to the maximum penalty of expulsion or any
other penalty authorized herein.”
Consequences in the BAS Program for violating Academic Dishonesty Rules (including the Plagiarism Policy):
•
When a student violates the institution’s Academic Dishonesty/Plagiarism policy, he/she earns a “zero” for the
assignment.
•
For repeated violations, the student earns an “F” in the class if/when deemed significant by the instructor
•
Expulsion from the program is possible for subsequent violations if/when deemed significant by the instructor
Assignments, Tests, Quizzes and Final Exam Schedule, with percentage/points of grade:
Template Date – July 2013
5
Palm Beach State College
Course Syllabus – Classroom Courses
Prior to completing any lessons or assignments, please complete the “Required Assignment on Plagiarism” (will be
completed in class).
Also, in addition to the case studies assignments, a written Capstone research paper will be submitted one chapter at a
time throughout this course on Blackboard. A presentation will be due near the end of the semester term.
Capstone Research Paper/Project
The” Capstone Research Paper/Project Assignment” guide will be provided in class. Please READ this information
as it is vital to the successful completion of this project. In addition, there is also a Research Paper Theories and
Concepts Resource Guide to help during this process which will also be made available.
The Capstone Research Paper/Project consists of five chapters, which will be completed chapter by chapter (See the
course schedule). When all five chapters are completed, those chapters will make up the final Capstone project based
upon the necessary revisions and corrections received from the instructor. In addition, you will conduct a Power
point presentation of your Capstone project to present “live” in class. The time of each individual student’s
presentation will be scheduled accordingly. More information concerning what is expected from the presentation will
be given in class.
Group Case Study Assignments
There are case study assignments that must be completed as in class group assignments. Each group will be
assigned a case study from textbook Cases in Health Services Management to analyze and present in front of
the class. A written copy of the case study analysis must be turned in. Below is the following instructions and
outline for a case study analysis:
Instructions: Read the case and briefly outline your analysis based on the 8 steps shown on page C2 of the
Hill & Jones text. List the steps as headings shown below and briefly discuss each.
1. History
2. Internal strengths and weaknesses
3. External Environment
4. SWOT Analysis
5. Corporate strategy
6. Business strategy
7. Structure and control
8. Recommendations
Written Assignments: All written assignments must be well written with proper grammar, spelling, punctuation,
with title page (APA format) and references (APA format). The written assignments are graded as follows:
Content: 55%
Grammar, Spelling/Punctuation: 15%
APA Formatting: 20%
Reference Use: 10%
Tests, Quizzes, and Final Examination Schedule:
There is a Mid-term, Quizzes, and Final Exam scheduled for this class. Please see the course schedule for dates
of examinations. Keep in mind there is only ONE attempt for each quiz/test. Each test is comprised of multiple
choice, and true/false questions. If you fail to complete the mid-term, quizzes, or final on the scheduled date
due to an absence, there will be no make-up mid-term exam, quizzes, or final exam, unless granted permission
Template Date – July 2013
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Palm Beach State College
Course Syllabus – Classroom Courses
by the instructor due to unforeseen circumstances. You will only need a green scantron for the mid-term and
final exam.
Peer-Review Groups:
For this course, students will be divided into groups called peer-review groups. The peer-review groups will work
together on the in-class assignments (case studies). In addition, the groups will serve as support for the capstone project
throughout the semester.
Naming of Project File:
For this course, you will submit chapters 1-5 of the capstone project individually in SafeAssign through
Blackboard. It is imperative to name each chapter appropriately. Therefore, the naming of the assignment
should be as follow:
LastName_FirstName_ChapterNo. For Example: Doe_Jane_Chapter1.
With the Final Capstone Project the file should be named: LastName_FirstName_FinalPaper.
Grading:
Items
Class
Attendance/Participation
Assignments
Quizzes
Capstone Paper
Final Paper
Presentation
Mid-term
Final Exam
Number of items
15
Point value of item
10
Total points of items
150
Weight
20%
2
5
5
1
1
1
1
100
100
100
100
100
100
100
200
500
500
200
50%
10%
100
100
1750
10%
10%
100%
Total
Letter Grade
A
B
C
D
F
P
N
S
U
Points
based on percentages
Percentage (if applicable)
90-100
80-89
70-79
60-69
59 and below
Class Policies
Attendance: Professors are required to take attendance.
Template Date – July 2013
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Palm Beach State College
Course Syllabus – Classroom Courses
Attendance will be taken every class. Two or more missed classes will result in a 25-point class participation deduction.
However, if extenuating or unforeseen circumstances prevent you from attending class, please contact the professor via
email.
Electronic Device Use and Email Policy:
No cell phone usage during class as in verbal usage. Each phone must be on silent or vibrate. However, there will an
exception for those students who have children.
Late Assignment Policy:
Assignments are expected to be completed within the stated time period for each week. No late assignment will be
allowed. However, if there are extenuating or unforeseen circumstances, an exception may be granted.
Make-up Exam Policy:
All assignments, quizzes, tests and the final exam must be taken on the scheduled date. Should there be extenuating
and unforeseen circumstances, contact the professor prior to missing an assignment, quiz, or test to authorize a makeup date. No make-up assignments, quizzes, or exam will be accepted unless prior authorization has been given from the
instructor.
Withdrawal Policy:
The withdrawal deadline for this course is November 4, 2016. Should you have to withdraw from the course, please
inform your instructor about the decision ahead of time. In addition, non-participation or non-attendance to the course
in the first week of class will result in automatic withdrawal.
College Policies and Web Information
Academic Dishonesty
Academic dishonesty includes the following actions, as well as other similar conduct aimed at making false representation with
respect to the student's academic performance:
(1) Cheating on an exam, (2) Collaborating with others on work to be presented, if contrary to the stated rules of the course,
(3) Submitting, if contrary to the rules of the course, work previously submitted in another course, (4) Knowingly and intentionally
assisting another student in any of the above actions, including assistance in an arrangement whereby work, classroom
performance, examination, or other activity is submitted or performed by a person other that the student under whose name the
work is submitted or performed, (5) Plagiarism.
Please refer to the Palm Beach State College Student Handbook (www.palmbeachstate.edu/current for link to the student
handbook).
Classroom Etiquette and Student Behavior Guidelines
Students will demonstrate respect for professors and fellow students. Behavior that is disruptive to a positive learning environment
reported by the professor will result in a warning on the first instance; the second instance might result in expulsion from the course
or campus.
Computer Competency Component
Each student will, to the satisfaction of the professor, demonstrate a fundamental understanding of basic computer operations
through various professor-determined exercises and/or assignments.
Disability Support Services
Students with disabilities are advised, in compliance with federal and state laws, that accommodations and services are available
through the office of Disability Support Services (DSS). It is the student's responsibility to contact Disabled Student Services Advisors
and to submit appropriate documentation prior to receiving services. Please see the website at www.palmbeachstate.edu/current
for web address for Disability Support Services.
Eating, Drinking and Smoking
Eating and drinking are confined to areas designated on the campus. Smoking is not permitted in any College building and only in
areas designated at each campus.
Template Date – July 2013
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Palm Beach State College
Course Syllabus – Classroom Courses
Final Course Grade Appeal
The evaluation of academic work is the responsibility of the faculty member/instructor. The method for assigning the final course
grade is established by the faculty member/instructor. Per Board Rule 6Hx-18-3.191, faculty/instructors shall communicate the
grading policy of the course to their students in writing. If this policy changes during the term, students should be notified of any
changes in writing. The method to determine final course grades must be given to students in a course syllabus at the beginning of
the class. Should a student have a question about a final course grade, please follow the procedures as outlined in the student
handbook: www.palmbeachstate.edu/current.
Mid-Term Grade Reporting
Within one week after the close of the mid-term grading period, mid-term grades will be made available to all students for each
class by either written notification or individual conference.
Student Responsibility Policy
When a student attends the College, s/he becomes subject to its jurisdiction. Students are expected to conduct themselves in a
responsible manner, in all areas of campus life. By enrolling, they pledge to obey the rules and regulations of the College and are
responsible for observing all College policies and procedures as published in the student handbook, the College catalog and other
College publications. The student will be responsible for preparing for class, participating in class, and completing assignments on
time.
Palm Beach State Websites of Interest
Please see this web page (www.palmbeachstate.edu/current) for a list of web addresses for students.
Withdrawal Policy for Individual Courses
The last day to withdraw from a College course with a "W" grade in this course is November 4, 2016 It is the responsibility of the
student to use the PantherWeb system or visit a campus Registrar’s office to withdraw. An official withdrawal entitles the student
to a grade of "W" in the class.
Other Information from your Professor:
Department Contact Information
Name: Dr. Don Gladney
Telephone: 561-868-4132
Job Title: Associate Dean, Bachelor's of Applied
Science Program
Template Date – July 2013
Office Location: CBP225
Email: [email protected]
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